Frequently Asked Questions

How fast do you write and mail orders?

Great question! Orders that do not require custom printed card stock and use our in-stock stationery can be started as fast as the same day. Orders that require custom-designed & printed stationery can take up to 1-3 business days. Depending on the order size we can ship the same day as completion. From there USPS typically delivers within 3-7 business days. For large orders and specific turnaround times please contact us.

How do I format my data to submit orders?

Simply submit us your contacts address and the message you would like and we do the rest. We can send you a template to assist you or give us a call and we would be happy to help you!

How does Simply Noted write notes?

Glad you asked! Simply Noted has highly sophisticated software and autonomous robotic technology that produce custom, individualized real pen written notes on your behalf. They hold a really high-quality pen (in any color) and manually write each letter one at a time.

Can I use my own stationery?

Of course! Just send us your stationery! We just ask that it is uncoated standard paper. If it is heavy coated or glossy it may cause the pen's ink to smear.

Can you just write envelopes?

Yes! We offer business solutions for companies or individuals who need large quantities. Please refer to the pricing above for information and requirements. If you need less than 500 done please contact us for pricing. 

Can you just write cards?

Yes! Just like our envelope service we offer business solutions for companies or individuals who need large quantities. Please refer to the pricing above for information and requirements. If you need less than 500 done please contact us for pricing. 

Can I include a business card, gift card, stuffer, etc?

Absolutely! We will stuff 1 item at no additional cost. We only ask that you provide what you would like to have stuffed OR ask us about our concierge service and let us help you for a small additional fee.

Can I use my own handwriting?

Yes! We have the ability to take your handwriting and convert it into its own font. To ensure that the writing is as similar as possible to yours we take 7-10 business days to convert your font. Our designers are very meticulous and thorough. There is a one-time additional fee of $1,500.

Can I add my own signature?

Yes! We have the ability to convert your signature as well. It takes 3-5 business days to convert your signature. Our designers are very meticulous and thorough. There is a one-time additional fee of $250.

What is Simply Noteds return policy?

We offer a 15 day no questions asked return policy on pre-purchased credits. If your prepaid service included design, print, consulting, the customer would then be billed for the services received at fair market value including but not limited to design, print, consulting etc. For any services rendered complete and sent via USPS, FedEx, UPS, etc. there will be no refunds issued. 

Have a question we haven’t answered?

Simply reach out to us at support@SimplyNoted.com